Honey Baked Ham Jobs

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The Honey Baked Ham Company, LLC Retail Services Coordinator in Alpharetta, Georgia

At HoneyBaked, our commitment to our people, our product and our brand shows - and we also make it a priority to give back to the communities where we live and work. "Serve Others" and "Do the Right Thing" are core values for us - we believe in being authentic in everything we do and in living our Values in full view of the communities we serve.

We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Retail Services Coordinator to join the team at our HQ in Alpharetta. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by providing support for the operations team for our company owned stores - this includes a variety of responsibilities, such as monitoring and reporting on the Voice of the Customer, creating weekly communications for all stores (Company Owned and Franchise), creating and updating Power Point presentations for webinars and meetings, initiating and managing content for our Intranet, and assisting with maintaining policies/procedures referenced by everyone within the organization.


  • Creates and maintains current content for The Hub, HBHCos intranet website for all areas of the business

  • Assists with maintaining policies and procedures

  • Keeps project management documentation current and takes notes during meetings

  • Documents and tests technical/operational processes

  • Uses HBHCo knowledge and field relationships to make recommendations for improvements

  • Assists with recommendations of One Best Way strategies

  • Helps Maintaining policies and procedures with One Best Way

  • Regularly reviews reporting to identify trends and share with CSC staff

  • Attend cross-functional meetings in support of operational planning & decision making

  • Assist with creating Power Point presentations for webinars and meetings

  • Plans, tracks and organizes meetings for Operations team

  • Curate content for the weekly communications and check for accuracy, make appropriate edits

  • Assists team members with managing forms, audits, inspections, and evaluations in Form.com software

  • Back-up for other operational support for the field

  • Regularly contacts and follow-up with Company Owned stores

  • Captures photographic and video content to use in communications and reference material


Bachelor's degree preferred. Proficiency in all Microsoft Office applications. Ability to troubleshoot/problem solve along with excellent organizational and communication skills (including business writing/content creation). Strong preference for someone with work experience in a retail, restaurant or hospitality environment - experience working within HoneyBaked is a big plus!


Occasionally visit/work in company stores to build operational knowledge


Competitive salary and benefits plan, including a matched 401(k) and a culture where doing the right thing is the only thing to do...and where you can have fun (Really. It's in our Values. #notstuffy)

We're proud of our company and to be an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law.

The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.