Job Information
The Honey Baked Ham Company, LLC Seasonal Customer Service Representatives - Atlanta, GA in Atlanta, Georgia
It's Great to Work at HoneyBaked! We are seeking several Seasonal Customer Service Representatives to join the HoneyBaked team for the holiday season. Ideal candidates will: have direct contact with the customer in both inbound and outbound calling, basic order entry over the telephone, assisting the customer with information on our Company, store locations, product information, etc. They will also, be able to resolve customer complaints. Opportunities available at our Roswell Ridge Office beginning October 2nd!
Duties and Responsibilities:
Answers the phone and provides the appropriate information to the customer
Basic Order Entry within HoneyBaked's CMS program
Make outbound calls to resolve issues with customer's order
Performs other related duties as required
Skills and Abilities:
1+ years of Customer Service experience
High School Education, some college helpful
Basic Computer Knowledge
Basic Knowledge of Microsoft Outlook
Good communication
Listening and People skills
Ability to maintain a positive attitude
Ability to handle recurring problems
**Willing to work some overtime and weekends as requested by supervisor.
**Available to work any hours from 7am till 11pm for some positions
The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.