The Honey Baked Ham Company, LLC Senior IT Business Analyst in Atlanta, Georgia
After over 60 years in business, we're still deeply committed to Making Meals Memorable. We're the home of The World's Best Ham™ and the secret to our success isn't a secret at all--it's our people. We're a high performance team committed to being authentic in everything we do and to living our Values in full view of the communities we serve. We have an entrepreneurial spirit that's brought us a lot of success and we're looking for a Senior IT Business Analyst to join the team at our headquarters in Alpharetta. Our perfect candidate will thrive in a fun and casual environment, pay it forward daily, and add value to the company by being the bridge between business end-users and systems development, applications and programming teams. This role works directly with stakeholders and third party vendors, and will lead requirement and scoping activities for key initiatives supporting Marketing, Supply Chain, eCommerce, retail and call centers.
WHAT THIS ROLE DOES
Participates in projects based on assignment from the Project Management Office team
Conducts requirements elicitation through techniques such as brainstorming, focus groups, interviews and requirement workshops.
Interprets end-user needs and requirements to translate concepts into practice.
Conducts stakeholder engagement assessments and manages stakeholder expectations in order to ensure all expectations are established and successfully met throughout the project.
Creates documentation throughout all steps of the project life-cycle such as a formal business requirement document (BRD), Use Cases, User Stories, process swim lanes and functional specifications.
Helps the business identify quantifiable process measures and Key Performance Indicators (KPIs.)
Understands the strategic roadmap and cross functional dependencies to help guide business units in the gathering of their requirements.
Acts as the primary liaison between the business and technical team.
Facilitates meetings with applications developers to ensure business requirements are accurately translated into technical specifications and a solution design.
Continuously develops knowledge and skills on systems that the team interacts with in order to better assist the technical team in the early identification of system gaps and potential development issues.
Works directly with end users and testing team to develop, execute and manage a user acceptance test plan, including the management and tracking of defect reporting.
Coaches and mentors teams on various process management methodologies and best practices to create common and consistent standards.
YOUR TRACK RECORD
Bachelor's in Business, Information Systems, Engineering or related and 5+ years of business systems analysis, business systems design experience or a combo of both.
Strong ability to communicate technical and data concepts to non-technical audiences, and business concepts to technical audiences
Strong relationship building and facilitation skills to work directly with business users who are not technical in nature
Critical thinking abilities to take complex, ambiguous, abstract requirements and break them into smaller components, patterns, views and features
Ability to conceptualize and think creatively
Strong analytical, planning, and organizational skills with an ability to manage competing demands
In-depth knowledge and understanding of business needs with the ability to establish/maintain high level of customer trust and confidence
Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
Creative approach to problem-solving with the ability to focus on details while maintaining the "big picture" view
Advanced knowledge of Microsoft Office 365, Power Point, Visio
Experience with functional and technical process mapping
Excellent time management, communications, decision-making, organization and presentation skills
Ability to communicate professionally, both written and verbal with individuals at all levels of the organization and with external contacts
WHAT WE OFFER
Competitive salary and benefits plan, including a matched 401(k) and a culture where doing the right thing is the only thing to do...and where you can have fun (Really. It's in our Values. #notstuffy) We're proud of our company and to be an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law.
The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.