The Honey Baked Ham Company, LLC Store Reservation Phone Agents - Atlanta, GA in Atlanta, Georgia
Here at HoneyBaked, we believe in "we" over "me" and in paying it forward. Making a difference and keeping it fun are part of our DNA. Being authentic in everything we do and in living our Values in full view of the community we serve is just who we are. If that's who you are, too, then this could be the place for you. We're looking for several seasonal Reservations Phone Agents to join the team in our eCommerce center in Dunwoody. These roles will answer the phones for several of our stores, helping our customers place orders. These are seasonal roles, with positions starting early November and running through the end of December - bring your customer service, hotel, retail or restaurant experience to HoneyBaked and earn some extra cash!
WHAT YOU'LL DO:
Enter orders into our CMS order entry platform or store reservation system
Field incoming phone calls and respond to email requests
Confirm orders with our sales team, stores and our business customers
YOUR TRACK RECORD
A passion for customer service and a positive attitude
A good listener with friendly, professional phone etiquette
Good keyboarding skills with a high degree of accuracy
Good understanding of Excel is a plus
Prior data entry experience is a plus
Prior telephone customer service experience is a plus
Open to working occasional overtime, especially around the holidays
WHAT WE OFFER
Competitive salary, a great associate discount and a culture where doing the right thing is the only thing to do...and where you can have fun (Really. It's in our Values. #notstuffy). We're proud of our company and to be an equal opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law.
The Honey Baked Ham Company LLC is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.